How do I reset my password?

To change your password:

  1. Open your rider app and click on the three lines (menu) in the upper left-hand corner.
  2. Tap on your name at the very top of the menu.
  3. Tap on 'Password' located under 'Account Details.
  4. You must enter your current password, but then you can set a new one.

If you need further assistance, we are here to help! We can't change your password for you, but we can send you a temporary password that can be sent to your email address on file, and then can be used to sign in. The system will ask that you change your password once you sign in with the temporary password. Contact us at CustomerService@wexexpress.us or call (231) 779-0123.

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